PARTS
Since we began, we have been committed to providing superior customer support to our client base worldwide. Our aftermarket
parts department is an integral part of that ongoing commitment. Our overriding goal is to keep our customers operations
running smoothly and profitable.
ON-LINE PARTS CATALOG
We have developed an extensive on-line library of illustrated parts pages as an
interactive tool between you and our customer service department to quickly, accurately
and easily identify the part or parts you are looking for even if you don’t know
the part number you are looking for.
The Choice Approach to Parts Support - AKA How we earn it
Our commitment to you is four fold: we will be ready and waiting to serve you when you call on us, we will have on-line
tools available to quickly and accurately help identify the parts you need, we will deliver them to you in a timely manner
acceptable to you and provide an unparalleled level of technical knowledge you won’t find anywhere else.
In order to keep our customers up and running with the least possible amount of down time we offer same day shipping from
our 5,000 square foot parts department filled with an our ever expanding inventory of stocked/supported replacement parts.
All standard parts are stocked in large quantities and can be shipped the same day or with short lead times.
But we do more than just supply spare parts. Through our field service and our preventive maintenance
(PM) program, we strive to provide you with the best possible care to reduce non-scheduled downtime, improve efficiency,
enhance performance and increase the service life of your equipment.
Customer Services
Our technical experts are always available to answer your questions and assist you in troubleshooting.
CBE Factoid:
CBE supports most late model bag fillers of most common brands of bagging of bagging equipment
as well as older model machines such as the 50 year old St. Regis 150 FC Impeller Packer which is the most common bag filler
being used in the majority of US cement plants.
We accept Visa®, MasterCard®
and American Express®.
Early on we decided part of providing superior support to our
customers meant that we needed to be able to support our competitor’s machines better than even they do themselves. Not only do we supply parts
for our own machines, we also stock replacement parts for Black Diamond,
Bemis, Chantland®, HL Stoker, JEM Int’l, MHE, Packaging Systems International®,
St. Regis, Stone Container® and Taylor Products® bag fillers.
Think that’s an empty boast?
Tell us what make and model of filling machine you have and we’ll provide
you a list of customers that we support that are using that same machine.